Heath Hill Surgery
Drs Mackay, Ross, Muhsen, Denny & Judge
54 Heath Hill Road South, Crowthorne
Berks RG45 7BN
Telephone: 01344 777915
Fax: 01344 762788
This website has been designed to tell you about the practice and the services that we offer.
Please read it carefully. We trust that you will find it helpful and informative.
Heath Hill Surgery is a general partnership contracted to NHS England to provide primary medical services. As well as offering a full general practice service, we run asthma and diabetes clinics, childhood immunisation clinics, flu immunisation for those aged 65 and over and other 'at risk' groups, perform minor surgery, and offer anti-coagulation (warfarin) monitoring, maternity services, cervical cytology (smear) service, coil fitting and a travel clinic.
Online Booking And Repeat Prescriptions
If you would like to make appointments with doctors and/or request repeat medication online, please ask a receptionist to enrol you into EMIS Access. You will be given the details you need to register for
this. If you wish to enrol another adult in your family we will need their signed consent for you to do so. They must be aware that you will be able to access their repeat medications and they must state that
this is acceptable. Parents may NOT register children after the age of 11.
If you are already registered with EMIS, Click here to access.
CHRISTMAS AND NEW YEAR OPENING
The surgery will be closed from Wednesday the 24th of December at 1pm until Monday the 29th at 8am and again at 6.30pm on News Years Eve until 8am on the 2nd of January.
If you require a doctor urgently between 1- 6.30pm on christmas eve, please ring 0300 024 0017 otherwise please ring 111 at all other times.
You can also asK for advice from your local pharmacy.
IT/ELECTRONIC PATIENT RECORDSTATEMENT OF INTENT FOR _HEATH HILL SURGERY
New contractual requirements came into force from 1st April 2014 requiring that GP practices should
make available a statement of intent in relation to the following IT developments:-
1. Referral Management
2. Electronic Appointment Booking
3. Online Booking of repeat prescriptions
4. Summary Care Record
5. GP2GP transfers
6. Patient Access to records.
The Partners at heat Hill are working closely with our System Suppliers and it is our intention to have all these
developments available to our patients by 31st March 2015.
In April 2014 we appointed a new Practice Manager. We welcome Sarah Boyd to the practice.
As of 8th October 2014 Electronic prescriptions will comence and anyone wishing to use this service should contact their preferred pharmacist to be nominated.This will allow all your repeat medications to be sent there electronically and help save you trips to the surgery.Please ask reception for more details if interested.
Two new salaried Doctors are now in post bringing the practice to its full compliment of clinicians:Dr Susannah Denny and Dr Sangita Judge joined us in september 2013
This is to advise you that currently the Doctors cannot reply to patients' email queries concerning health issues because of information governance relating to patient confidentiality. Please restrict email enquiries to administrative queries only, not clinical. If you need to contact the Doctor please telephone the Practice in the usual way or make an appointment to see the Doctor.
For patients wishing to book medicals with the Doctors please contact the receptionists directly rather than trying to make the appointment electronically via EMIS Access. The reason for this is that different medicals require varying amounts of time. Thank you.
As you know we have a Patient Participation Group (PPG). It acts as a liaison group between you, the patient, and the Doctors and management of the Practice. The PPG can offer advice on matters relating to the administration of the Practice to aid the efficient running of the Surgery.If interested in Joining this group please contact Jim Finnie below.
The PPG cannot advise on clinical matters or patient complaints.
If you wish to get in touch with a PPG member please contact the Chairman, Jim Finnie, on 01344 774729, e-mail address:
The Practice and the PPG need your views! Would you like to have a say about the services provided at Heath Hill Surgery? The PPG and the Practice would like to occasionally contact you with a brief survey/questionnaire regarding new systems and ideas. If you are interested in participating please either give your name and email address to reception who will pass it to the Patient Particiption Group or, alternatively, email your details to:
who will forward the details.
Health Protection Agency for up to date information on swine influenza and e-coli:
and for childhood immunisations (including HPV) go to:
If you have returned from SIERRA LEONE,GUINEA or LIBERIA or cared for someone with EBOLA in the last 21 days then please DON'T come to the surgery.Instead please ring us if we are open or ring 111 out of hours service if we are closed.
The Partners and staff wish you all a very merry christmas and happy new year.
The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.